FREE DELIVERY ON ALL ORDERS UK ONLY
Free delivery please choose Royal Mail 2nd Class Estimated 3-5 Working Day Delivery.
SATURDAY DELIVERY AVAILABLE
Highlands and Islands please choose Royal Mail 24.
The Home Delivery Service Customers Have Been Waiting For.
Put your mobile number into your order details and DPD Local will SMS you with a one hour delivery window so you don’t have to wait in all day for parcel. If you’re not in you can simply pick another day.
Next Working Day Delivery
Monday(except bank holiday)
Friday(except bank holiday)
Orders Placed on Friday after 3pm, Saturday and Sunday will be delivered on Tuesday
International Orders FEDEX
USA £12.99 Next working day delivery
Canada £13.99 Next working day delivery
Sweden £14.99 Next working day delivery
Denmark £14.99 Next working day delivery
Finland £14.99 2 day service
Royal Mail up to 14 days delivery
Free Delivery For Orders over £100
Royal Mail worldwide £3.99* 14-28 day delivery
Royal Mail Tracked £9.99 7-14 day delivery
please allow 14 to 28 days for Worldwide delivery
*estimated due to weight of average parcel. If your parcel is extremely heavy we will email you for correct price.
All delivery fees are including VAT
To guarantee next day delivery your order must be submitted and funds approved by 3PM to guarantee next day delivery.
Tiesrus.co.uk can’t be held responsible for late delivery due to adverse weather conditions.
For clarity on this, feel free to contact us via our telephone or email email@example.com
If in the unlikely event that you are not completely satisfied with your purchase, please email firstname.lastname@example.org stating your order ID Number what you want to exchange or return and why? We will send you a returns authorisation code by email. Please put the authorisation code on the returns/exchange form sent out with your order. We recommend you use a postal service that offers a tracked service as it’s your responsibility to get the parcel back to us.
The cost of returning is your responsibility and is therefore non-refundable, unless deemed necessary.
The cost incurred for redelivery to you the customer will be an additional charge the TiesRus team will contact you to arrange payment. Please use Email email@example.com to communicate with us regarding our issue, as we have robust systems in place to ensure 100% Customer Service Levels.
We also have Fully Manned LIVE support on the Web Site, (UK 8am-5pm) Monday to Friday. We are here to help!!
Distance selling regulations
Under the United Kingdom’s Distance Selling Regulations you have the right to cancel your order for any item purchased from TiesRus & a full refund. Order cancellations must be made in writing, quoting your order number, within 14 days of delivery of your item(s), and can be sent by e-mail to firstname.lastname@example.org, or by post to the address on our Returns page. Once you have cancelled your order, the goods should be returned to the same address, in their original condition, within 30 days of receipt. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.