FREE STANDARD DELIVERY ON ALL ORDERS UK ONLY
Highlands and islands of Scotland postcodes IV, AB, HS, KA, KW, PH, HS, PA20-49, PA60-78, Any PA Postcode PH17-26, PH30-44 PH49-50, PA1, ZE, NORTHERN IRELAND, ISLE MAN AND ISLES OF SCILLY, BT, IM, TR21-25. All these will be royal mail Tracked service 2 to 5 working days
Free Standard Delivery for Orders under £30.00
Free Standard Delivery for Orders over £30.00
Express Delivery (£2.99) for Orders under £30.00
Express Delivery £2.99 for Orders over £30.00
The Home Delivery Service Customers Have Been Waiting For.
Put your mobile number into your order details and DPD Local will SMS you with a one-hour delivery window, so you don’t have to wait in all day for parcel. If you’re not in, you can simply pick another day.
Day purchased | Time ordered | Delivered on |
Monday (except bank holiday) | Before 14.30 | Tuesday |
Tuesday | Before 14.30 | Wednesday |
Wednesday | Before 14.30 | Thursday |
Thursday | Before 14.30 | Friday |
Friday (except bank holiday) | Before 14.30 | Monday |
Orders Placed on Friday after 2.30pm, Saturday and Sunday will be delivered on Tuesday (Except Bank Holidays)
All orders must be submitted, and funds approved by 2.30PM to guarantee same day dispatch.
Tiesrus.co.uk can’t be held responsible for late delivery due to adverse weather conditions.
For clarity on this, feel free to contact us via our telephone or email sales@tiesrus.co.uk
International Delivery
Please note some countries are charging Duty which is the responsibility of the customer to pay.
Free Delivery for Orders over £100
Royal Mail International Delivery £3.99* 14–28-day delivery
Royal Mail Tracked £10.99 7–14-day delivery
please allow 14 to 28 days for Worldwide delivery
*Estimated due to weight of average parcel. If your parcel is extremely heavy, we will email you for correct price. Provides a delivery notification only
Contact sales@tiesrus.co.uk
All delivery fees are including VAT
Returns
If in the unlikely event that you are not completely satisfied with your purchase, please return your order back to us within the 30 days and We recommend you use a postal service that offers a tracked service as it’s your responsibility to get the parcel back to us.
We can’t accept items that are not in original condition this includes tags still attached and in the clear protective packaging, have no odour (including aftershave)
Returns Address
TiesRus Returns
Clifford House
Clifton Road
Blackpool
FY4 4QA
The cost of returning is your responsibility and is therefore non-refundable, unless deemed necessary.
The cost incurred for redelivery to you the customer will be an additional charge the TiesRus team will contact you to arrange payment. Please use Email sales@tiesrus.co.uk to communicate with us regarding our issue, as we have robust systems in place to ensure 100% Customer Service Levels.
We also have Fully Manned LIVE support on the Web Site, (UK 8am-5pm) Monday to Friday. We are here to help!!
Distance selling regulations
Under the United Kingdom’s Distance Selling Regulations you have the right to cancel your order for any item purchased from TiesRus & a full refund. Order cancellations must be made in writing, quoting your order number, within 14 days of delivery of your item(s), and can be sent by e-mail to sales@tiesrus.co.uk, or by post to the address on our Returns page. Once you have cancelled your order, the goods should be returned to the same address, in their original condition, within 30 days of receipt. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.